Your Privacy at pk 444 — What We Collect and Why

pk 444 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information. If you volunteer any such information in a support communication, it will be used only to resolve the specific query you raised and will not be stored in your player profile.

pk 444 uses the personal data described above for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed here without first obtaining your explicit consent or establishing a separate lawful basis.

Account management: Your identity and contact data are used to create, maintain, and secure your pk 444 Account. This includes processing your registration, verifying your age and identity in accordance with our KYC requirements, sending account notifications, and enabling password resets.

Payment processing: Financial data is used to process deposits and withdrawals accurately and promptly. All transactions are conducted in Bangladeshi Taka (BDT) via supported local payment providers including bKash, Nagad, Rocket, and Upay. Transaction records are retained as required by our anti-money laundering obligations.

Platform delivery and improvement: Technical and gameplay data are used to deliver a stable, personalised, and optimised experience across the Platform. This includes ensuring game performance on both desktop and mobile devices across networks commonly used in Dhaka, Chittagong, Sylhet, and other cities in Bangladesh.

Responsible gaming monitoring: Gameplay and financial data are analysed to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, pk 444 may proactively contact you with responsible gaming information or temporarily restrict certain account features in line with our Responsible Gaming Policy.

Fraud and security: Technical data including IP addresses, device fingerprints, and session logs are used to detect and prevent fraud, money laundering, account takeover, bonus abuse, and other prohibited activities. This processing is necessary for the performance of our contract with you and for compliance with legal obligations.

Marketing communications: Where you have opted in to receive promotional emails, pk 444 may send you information about new games, seasonal bonus offers (such as BPL cricket promotions, Eid campaigns, or Pohela Boishakh specials), and other relevant Platform updates. You may withdraw your marketing consent at any time by updating your preferences in account settings or by contacting [email protected].

Legal compliance: pk 444 may process your data as required to comply with applicable laws, respond to lawful requests from competent authorities, enforce our Terms & Conditions, or exercise or defend legal claims.

Contractual necessity: The majority of data processing at pk 444 is necessary for the performance of the contract between you and pk 444 — i.e., the delivery of the gambling and sports betting services you signed up for. This covers account creation, payment processing, game delivery, and customer support.

Legal obligation: Certain processing activities are required by law, including identity and age verification under KYC requirements, transaction monitoring under anti-money laundering standards, and the retention of financial records for the periods prescribed by applicable international regulations.

Legitimate interests: pk 444 processes technical and usage data on the basis of legitimate interests — specifically, the interests of maintaining platform security, preventing fraud, improving our services, and operating a sustainable business. Where we rely on legitimate interests, we have assessed that our interests do not override your fundamental privacy rights.

Consent: We rely on your consent as a lawful basis for sending direct marketing communications. You may withdraw this consent at any time without affecting the lawfulness of any processing that took place prior to withdrawal.

pk 444 does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and always subject to appropriate contractual safeguards.

Game software providers: Third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive limited technical data (such as session tokens and stake amounts) to deliver their game content within the pk 444 Platform. These providers act as data processors and are contractually prohibited from using your data for any independent purpose.

Payment processors: Transaction data is shared with your chosen payment provider — bKash, Nagad, Rocket, Upay, or your bank — to the extent required to process deposits and withdrawals. pk 444 does not store full payment credentials on its own servers.

Identity verification services: During KYC verification, your identity documents and personal details may be transmitted to a third-party identity verification provider operating under strict data processing terms. Verification results are returned to pk 444 and the raw document data is not retained by the verification provider beyond the period required for the verification process.

Analytics and platform infrastructure providers: Anonymised or pseudonymised technical data may be shared with hosting, analytics, and cybersecurity service providers for the purpose of platform monitoring and performance optimisation. These providers do not receive data that directly identifies you by name or contact details.

Legal and regulatory authorities: pk 444 may disclose your data to law enforcement, regulatory bodies, or courts where required to do so by a lawful order or where disclosure is necessary to prevent, detect, or prosecute criminal activity including fraud or money laundering. We will notify you of any such disclosure where we are legally permitted to do so.

Business transfers: In the event that pk 444 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data following the transaction.

pk 444 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to remember your preferences, and to understand how players interact with our games and betting markets. A cookie is a small text file placed on your device when you visit a website.

You can control or disable non-essential cookies through your browser settings. Most modern browsers allow you to refuse all cookies, accept only certain cookies, or delete existing cookies. Note that disabling strictly necessary cookies will affect your ability to log in and use key Platform features. For detailed guidance on managing cookies in your specific browser, refer to the browser's official help documentation.

pk 444 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The general retention principles we apply are as follows:

Active account data: While your pk 444 Account is open and active, we retain all data necessary to provide our services, maintain your account history, and comply with our legal obligations.

Closed account data: Following account closure — whether initiated by you or by pk 444 — we retain your identity, financial, and gameplay records for a minimum period of five years. This retention is required for anti-money laundering compliance, resolution of potential disputes, and response to regulatory enquiries. After the mandatory retention period, data is securely deleted or anonymised.

KYC documents: Identity documents submitted during verification are retained for the duration of your Account and for five years following account closure, in line with international standards for gambling operators. Physical copies are not retained; scanned documents are stored in encrypted form.

Support communications: Email and live chat records are retained for three years from the date of the last communication, or longer if the communication relates to an ongoing dispute or legal matter.

Marketing data: Where you have opted in to marketing communications, your preferences and any associated data are retained until you withdraw consent. Withdrawal of consent does not affect the retention of other data held for separate legal or contractual reasons.

pk 444 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures are reviewed and updated regularly to reflect the current threat landscape.

Encryption in transit: All data transmitted between your device and the pk 444 Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. You can verify the presence of SSL encryption by checking for the padlock icon and "https://" prefix in your browser's address bar when visiting pk-444.net.

Encryption at rest: Sensitive data stored on pk 444 servers — including identity documents, financial records, and password hashes — is encrypted at rest using AES-256 encryption or equivalent. Passwords are never stored in plain text; they are hashed using a secure one-way hashing algorithm with per-account salting.

Access controls: Access to personal data within pk 444's internal systems is restricted on a strict need-to-know basis. Customer support agents, fraud analysts, and compliance officers are granted access only to the categories of data necessary for their specific role. All internal access is logged and subject to periodic audit.

Incident response: pk 444 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and, where required, the relevant competent authority, within the timeframe required by applicable standards.

Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own Account credentials. If you suspect that your Account has been compromised, contact [email protected] immediately so that we can take protective action.

The pk 444 Platform may contain references to third-party game providers and payment services. While pk 444 selects its service partners carefully and requires them to maintain appropriate data protection standards, we are not responsible for the privacy practices of third-party websites or services that are independent of the pk 444 Platform.

Game titles delivered by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other providers are embedded within the pk 444 interface. When you launch a game, a limited session token and stake data are transmitted to the game server operated by the relevant provider. Each game provider maintains its own privacy and data security standards, which are independent of this policy.

Payment transactions processed via bKash, Nagad, Rocket, or Upay are subject to the privacy policies of those respective providers. pk 444 strongly encourages you to review the privacy documentation of any third-party service you use in connection with your pk 444 Account.

pk 444 does not accept responsibility for the content, security, or privacy practices of any external website, payment platform, or game provider. This Privacy Policy applies solely to data processed by pk 444 in connection with the pk-444.net Platform.

pk 444 reviews this Privacy Policy periodically and updates it when necessary to reflect changes in our data processing practices, applicable legal requirements, or the services we offer. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

Where changes to this Privacy Policy are material — meaning they significantly affect how we collect, use, or share your personal data — we will notify you by sending an email to your registered address at least 14 days before the changes take effect. For non-material updates (such as clarifications of existing language or corrections of typographical errors), we will update the policy on this page without advance notice.

Continued use of the pk 444 Platform after the effective date of any Privacy Policy update constitutes your acknowledgement of the revised policy. If you do not agree with the updated terms, you should cease using the Platform and may request account closure by contacting [email protected].

The English text of this Privacy Policy is the governing version. In the event of any inconsistency between the English text and any translated version (if provided in future), the English version shall prevail.

For any questions about this Privacy Policy or how pk 444 handles your personal data, please contact our support team by writing to [email protected] with the subject line "Privacy Enquiry". We aim to acknowledge all enquiries within 2 business days and provide a full response within 14 calendar days.